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Have a question or feedback? Feel free to reach out to us using the contact form below.

Terms & Conditions

By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Ordering & Payments

  • All payments are securely processed via Stripe or PayPal.
  • Orders are confirmed once payment is received.
  • We do not store or retain any payment details.

2. Delivery

  • We ship all orders via Royal Mail.
  • Estimated delivery time is 7-14 days from dispatch.
  • If your order does not arrive within this timeframe, please contact us at [your contact details].
  • We are not responsible for delays caused by Royal Mail or external factors beyond our control.

3. Returns & Refunds

  • Customers have 14 days from receiving their order to request a return.
  • Items must be unused, unwashed, and in original condition.
  • Refunds will be processed within 14 days of receiving the returned item.
  • Faulty or incorrect items will be replaced or refunded at no extra cost.

4. Cancellations

  • Orders can be cancelled within 24 hours of purchase.
  • Once an order has been dispatched, cancellation is no longer possible.

5. Privacy & Data Protection

  • We do not store customer data beyond order processing.
  • Payments are handled securely through third-party providers (Stripe & PayPal).

Privacy Policy

At Tacogoose we respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you visit our website or make a purchase.

1. No Data Retention

We do not store, retain, or process any personal customer data beyond what is necessary to complete your order. Once your transaction is complete, we do not keep records of your personal details.

2. Payment Processing

All payments are securely processed through third-party providers (such as PayPal or Stripe). We do not store or have access to your payment details.

3. Cookies & Tracking

Our website may use cookies for basic functionality, such as improving user experience. However, we do not track or store personal information. You can manage cookie settings in your browser.

4. Third-Party Services

We may use third-party services (such as delivery providers) for our orders. These services handle your data in accordance with their own privacy policies.

5. Your Rights

Since we do not retain customer data, there is no need for data access, correction, or deletion requests. If you have any concerns, feel free to contact us.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

By using our website, you agree to this privacy policy. If you have any questions, please reach out—we’re happy to help!